Am I responsible for damages?

In most cases, yes. Incidental damage may be covered by the Damage Waiver. For complete details on our rental policies, please refer to the Terms & Conditions outlined in the provided Rental Agreement.

If my rental equipment is dropped off at 10 AM for a 1 Day rental, how long do I have to use the equipment?

You may use the equipment for up to eight (8) hours through 10 AM on the following business day. f you use the equipment for more than one (1) 8-hour shift, you will be charged for two (2) days of use.

How long is each rental period?

One Day Rental = One (1) 8-hour shift over a 24-hour period

One Week Rental = Five (5) 8-hour shifts over a seven-day period

One Month Rental = Twenty (20) 8-hour shifts over a 28-day period

Is fuel included?

No. The equipment is delivered with a full fuel tank. If refuelling is necessary, it is your responsibility to refuel the equipment, otherwise, you will be charged a refuelling fee.

Can I get a delivery tomorrow?

Yes, in most cases we are able to deliver the equipment the next day. Please do keep in mind that early morning delivery times fill up quickly and may not be available.

In some cases, if the equipment is available, and trucks are available, we can deliver on the same day. If necessary, an outside hauler may be used, but normal delivery rates do not apply.

When are Deposits needed?

Deposits are required when the equipment is rented, and are refunded when the equipment is returned.

What do I need to bring in order to rent a tool?

You will need a government-issued photo ID such as a driver’s license or passport, as well as a valid credit card for the deposit. No debit cards will be accepted at the time of rental; however, debit cards are accepted for the rental fees upon return of the too.